This policy explains what information AuraVoom collects, how we use it, and the choices you have when you browse or shop with us.
Information we collect
- Contact details such as your name, email address, shipping address, and billing information.
- Order details such as the items you purchase, fulfillment status, and support history.
- Basic site usage information through cookies or analytics tools that help us understand how the storefront is used.
How we use your information
- To process and deliver orders.
- To provide customer support, including shipping, return, and refund help.
- To improve the site experience, merchandising, and communications.
- To send marketing emails only if you choose to subscribe.
Checkout, payments, and Shopify
Checkout is hosted by Shopify. Payment details are processed securely by Shopify and its payment partners and are not stored on AuraVoom's servers.
Cookies and email marketing
We may use cookies, analytics, and similar technologies to understand traffic and improve the storefront. If you join our email list, you can unsubscribe at any time using the link in any marketing email.
Your choices
You can request access to, correction of, or deletion of your personal information by emailing support@auravoom.com.
Policy updates
We may update this policy from time to time as the business evolves. The latest version will always appear on this page.
AuraVoom is an online retailer owned and operated by Apex Vision AI LLC. We source selected products from independent suppliers and fulfillment partners, and some orders may ship directly from those partners. AuraVoom remains responsible for customer service, delivery support, returns, and refunds.